Product Owner

£80,000 - £90,000 | London (Hybrid)

1-2 days per week in the office

83zero are partnered with a global leader in the fintech space, who are on a mission to create secure, seamless, and innovative payment solutions that power digital transformation for customers and communities. Headquartered internationally and with a strong presence in the UK, they're redefining how businesses and consumers interact with money.

With a collaborative culture that values innovation, agility, and difference, they empower their teams to think creatively, work flexibly, and make a meaningful impact.

The Role

We're on the lookout for a Product Owner to join a forward-thinking product team focused on enhancing customer experience through smart decisioning technology and value-added features. This includes dynamic spend controls, merchant loyalty programs, and features that enable businesses to customise how and where payment cards are used.

As Product Owner, you'll play a key role in developing and scaling a loyalty and payments ecosystem that delivers exceptional customer and merchant experiences. You'll collaborate across technical, commercial, and design teams to drive growth, retention, and customer satisfaction.

What You'll Be Doing

• Define and own the roadmap for value-added features and loyalty programmes, aligning with the wider business strategy.
• Partner with internal teams and external stakeholders (including merchants) to define requirements, gather feedback, and drive engagement.
• Translate ideas into actionable user stories, prioritise the backlog, and work with delivery teams to launch high-quality, scalable features.
• Deliver simple, intuitive experiences that add value for both cardholders and merchants across the ecosystem.
• Use customer and transaction data to inform product decisions and optimise program performance.
• Stay on top of industry trends and competitor offerings, suggesting enhancements to stay ahead of the curve.
• Build strong relationships with coalition merchants to drive adoption, performance, and shared success.

What You'll Bring

• 3-5 years' experience as a Product Owner or Product Manager, ideally within fintech or payments.
• Proven experience with loyalty programs, smart payment solutions, or working in merchant coalition environments.
• Strong communication skills and stakeholder management experience.
• Commercial and strategic mindset - you balance long-term vision with execution.
• Experience working in Agile environments with tools like Jira and Confluence.
• Technical understanding of payment platforms, loyalty frameworks, and customer data.
• A relevant degree in Business, Marketing, or Technology.

Interested in shaping the future of fintech and customer loyalty? Apply now to join a team where your voice is heard, your ideas are valued, and your work makes an impact.